FAQ
FAQ - Frequently Asked Question
Q: Where are you located?
We are located in Venice CA.
Q: Where will my order ship from?
All orders will ship from our primary location in Venice CA.
Q: Where is my order?
You will receive an email from us with a USPS tracking number once your order has been shipped.
Q: Where do you ship to?
We ship to pretty much everywhere.
Q: What is your return policy?
We offer a 14 days return policy on all our products. You will be responsible for the return shipping cost. If item(s) is defective, please contact satisfactionusa@westsideproject.com and we will send you a return label to exchange it for a new items.
Q: Sales Tax?
All orders within California will incur the current California sales tax.
All Other Inquiries:
Please email satisfactionusa@westsideproject.com for everything else.